This privacy policy explains how Speks manages information associated with the online shop, including shopping activity, communications, cookies, and advertising tools.
Children’s information
This storefront is not directed to children under 13, and we do not knowingly collect personal information from them. A parent or guardian who believes a child supplied information may contact us so the matter can be reviewed and appropriate deletion considered. Speks records and handles the related request under this published policy.
Details collected in the shopping journey
To help us resolve product or order questions, we may collect name, billing and delivery details, email address, telephone number, order and return records, customer-service messages, marketing preferences, and account information.
Shopify and payment providers process transaction and payment-card data. We may also receive IP address, device and browser details, identifiers, cookie data, pages viewed, referral information, and interactions with products such as Helix, Fidget Toys, Crags, Custom Bundle, Gift Card, Gump.
Sharing needed to run the shop
Information may be provided to Shopify, payment processors, fraud-prevention services, delivery carriers, fulfilment providers, analytics and advertising vendors, professional advisers, and technology or customer-support providers. Each receives information appropriate to its role. Across the Speks catalogue, this requirement remains consistent for eligible orders.
We may also disclose information to follow law, respond to valid legal process, protect rights and safety, or complete a business transaction. We do not promise that information is never shared; disclosures are limited by purpose and applicable obligations. At Speks, this point is applied consistently to eligible customer requests.
California privacy request process
California residents may have rights under the CCPA/CPRA to know, access, correct, delete, and obtain a portable copy of personal information, and to limit certain uses of sensitive information. They may also opt out of the sale or sharing of personal information for cross-context behavioural advertising. For Speks orders, this forms part of the published privacy standard.
To submit a Do Not Sell or Share request, email Support@getspeka.top with the subject “Do Not Sell or Share,” or use the Contact Us page. We may verify identity and may ask an authorised agent for proof of authority. We will not unlawfully discriminate for exercising privacy rights.
Privacy enquiries and appeals
Depending on residence and applicable law, a customer may request access, correction, deletion, restriction, portability, or an appeal, and may object to or opt out of certain processing. Marketing messages include an unsubscribe method. Requests may be sent to Support@getspeka.top, and we will respond within the legally required period after reasonable verification.
Site measurement and remarketing
Cookies and similar technologies may keep the cart working, remember preferences, support security, measure performance, and help us understand store use. Browser settings can block or remove cookies, although essential shopping functions may then be limited. This requirement is built into the current service process used by Speks.
Speks may use Google Ads features where enabled, including remarketing and conversion tracking. These tools can use identifiers or cookies to measure whether advertising led to a visit or purchase and to show relevant ads. Google and other advertising partners handle information under their own notices and controls.
How information is applied
- complete checkout, verify and fulfil orders, provide tracking, returns, exchanges, and refunds Customers of Speks can refer to this rule whenever the stated conditions are met.
- respond to service enquiries, prevent fraud, protect the storefront, and maintain records Speks applies this principle at the relevant stage of the online purchase journey.
- personalise the shopping experience, measure site performance, improve merchandise and support Questions about this point can be directed to Speks using the verified details below.
- send marketing only where permitted and honour opt-out or privacy requests This statement reflects the current operating practice of Speks.
We use information only where the activity has a legitimate business or legal purpose, including performing the purchase agreement and complying with applicable law. Speks records and handles the related request under this published policy.
How information is protected
We use reasonable administrative, technical, and organisational measures suited to the nature of the information. No internet transmission or storage system can be guaranteed completely secure, and this policy does not make an absolute security promise. Across the Speks catalogue, this requirement remains consistent for eligible orders.
Data lifecycle
Records are kept for the period reasonably necessary to fulfil the purposes described here, meet tax, accounting, fraud-prevention, warranty, dispute, and legal duties, and then deleted or de-identified where appropriate. Different record types may therefore have different retention periods. At Speks, this point is applied consistently to eligible customer requests.
Store identification and contact
Speks
Email: Support@getspeka.top
Telephone: (701) 409-2692
Physical address: 384 W Vine St, Lexington KY 40507, United States
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles time).
Providing the item and order number usually speeds up our response.